Store Policies

Call Copper Penny Shooz to place an order 888-281-8329

Merchandise PURCHASED ONLINE (excluding in-store purchase) is allowed to be exchanged or returned for store credit or a refund. Shipping is non-refundable. All merchandise must be returned unworn within 14 days from the date of purchase. US shipping rates are $10 UPS Ground/ UPS 2nd Day Air $15. Please email for international shipping rates.

Security & Other Policies
PRIVACY POLICY
We at Copper Penny are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

Copper Penny has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address or other contact information, whether at work or at home. In general, you can visit Copper Penny's web pages without telling us who you are or revealing any Personal Information about yourself.

Copper Penny strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Copper Penny intends to adhere to the principles set forth in this Online Privacy Policy. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred or retained.

COOKIES AND OTHER TRACKING TECHNOLOGIES
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:

SECURITY
Wherever your Personal Information may be held within Copper Penny or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security.

For site security purposes and to ensure that this service remains available to all users, Copper Penny web servers employ industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on Copper Penny servers are strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

In the specific context of this security monitoring, there is no expectation of privacy. However, only in the case of actual law enforcement investigations, will we attempt to identify individual users or their usage habits.

ACCESS/ACCURACY
To the extent that you do provide us with Personal Information, Copper Penny wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting Copper Penny should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to 311@shopcopperpenny.com and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

THIRD PARTY SERVICES
Third parties may provide certain services available from Copper Penny on Copper Penny's behalf. Copper Penny may provide information, including Personal Information, that Copper Penny collects on the web to third party service providers to help us deliver programs, products, information and services. Copper Penny will take reasonable steps to ensure that these third party service providers are obligated to protect Personal Information on Copper Penny's behalf.

Copper Penny does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Copper Penny's behalf unless such transfer is legally required. Similarly, it is against Copper Penny policy to sell Personal Information collected online without consent.

YOUR CONSENT
By using this web site, you consent to the terms of our Online Privacy Policy and to Copper Penny's processing of Personal Information for the purposes given above as well as those explained where Copper Penny collects Personal Information on the web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.